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The factor of public service organizations (the study of service quality)
(Universidad del Zulia, 2019)
CRM as a tool for customer service in the organization
(Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración, 2012-12-20)
The service is the fundamental experience that takes place in the contact between the organization and the customer. From the adequately perform of this relationship depends re- tention or loss of a customer. Therefore, ...
Environmental and Organizational Antecedents of Plural Sourcing of Public Services
(2020)
Organizations use multiple governance modes (make, buy, ally) to produce their services. We consider plural sourcing as a portfolio of governance mode choices that a public service organization selects to provide its ...
Peruvian Mental Health Reform: A Framework for Scaling-up Mental Health Services
(Kerman University of Medical Sciences, 2017)
BACKGROUND: Mental, neurological, and substance (MNS) use disorders are a leading cause of disability worldwide; specifically in Peru, MNS affect 1 in 5 persons. However, the great majority of people suffering from these ...
The Mental Health Care Model In Brazil: Analyses Of The Funding, Governance Processes, And Mechanisms Of Assessment
(Revista de Saúde PublicaSão Paulo, 2017)
Consultoría en Gestión Tecnológica
(2018-04-01)
The objective is to integrate the knowledge related to technology
management, develop skills and put into practice tools to strengthen
organizations and entrepreneurs in the technological aspects, through
the consulting ...
Sustainable innovation and service quality: an integrated overview
(Academic Conferences and Publishing International Limited, 2019)
© Proceedings of the 14th European Conference on Innovation and Entrepreneurship, ECIE 2019. All rights reserved. Sustainability is today a main concern of society. One way of addressing the problem and the need for ...
O gerenciamento de pessoas nos serviços terceirizados
(Universidade Federal de Santa MariaBrasilUFSMCentro de Ciências Sociais e Humanas, 2005-08)
Many companies are hiring it’s second service because of the globalization and the
market’s competition, that way they get more involved with the main product. This
product is developed by people who work in the second ...